Without limiting the provisions on Withdrawal of Article 9, the cancellation of the order may be made in the following cases: Before the order is completed, during the electronic order process you can “back” and remove the quantities of the products from the your cart by clicking on the “Empty Cart” button.

If the online order has been completed but the product has not yet been shipped, you can call 27420-28580 and one of our representatives will handle the cancellation of your order. After receiving the product, if you wish to return your order or part of it and make a new order or request your money back, you should inform us at or at tel: 2742028580 within 14 calendar days from the day you received your order and to return the product within 14 calendar days for Greece from the notification of the exercise of the withdrawal.

We must refund your money within 14 days of receiving your cancellation request. However, your refund may be delayed if we have not received the products or proof of return.
Refunds will include shipping costs paid by you. You are solely responsible for the return costs.

Pack the product in the packaging that was sent to you, to avoid damage during transport.
The products must be returned in the original condition in which they were delivered to you and you must ensure that the products have not been altered, altered or used and
they bring with them all the documents, and all the accessories and additional benefits that accompanied the sale of the products.

Send your package to the address of our E-shop
Kalos Beauty Center.
Shipping address: KLEISTHENOYS 30-KIATO-20200
You will bear the cost of returning the goods. The cost depends on the price list of the courier company you choose.

Are there products for which you cannot exercise the right of withdrawal for health or safety reasons?
Below is the list of products for which returns are not accepted
Eyeliners, Mascara
Eyebrow mascara
Varnishes (and Varnish Bases, Nail TopCoats, Nail Treatments)
Hand-held files
Nail clippers
Nail clippers
Hairdressing scissors
Mesh pencils
Lip Pencils
Eyebrow pencils
Root Dyeing Products
Sets / Shaving tools – epilators
Oral hygiene products

Refunds are made after your package reaches us and a check is made on the condition of the products, where your money is returned in the way that the payment was made, except for cash on delivery, we return your money to a bank account indicated to us.