Terms of use

2. Privacy and Cookies Policy
https://kalos.gr collects personal information within the context of this website. The terms of use of these elements are described in the “Privacy and Cookies Policy” section of this Website. Visitors are informed that this automatic processing of information is subject to the provisions of the Personal Data Protection Laws, as they are in force from time to time.

The personal information collected by https://kalos.gr/ is collected, processed, registered and stored discreetly, in accordance with the applicable regulations of Greece and the European Union on personal data protection.

3. Intellectual Property
3.1. Web page
The website https://kalos.gr/ is the official website of the Company through which its online store operates. The intellectual property rights in the software as well as in the content of the Website belong either to the Company or to the legal owners and are protected by the applicable copyright legislation. You do not have any license or consent to use, in any way, the trademarks displayed on the Eshop or the trademarks belonging to the Company or to third parties (producers / suppliers / manufacturers / representatives of the products that the company has for sale). In addition, all trademarks displayed on the Eshop are duly protected by law.

The display and presentation of the content of the Eshop is not understood as a transfer and/or assignment of a license and/or right to use it. You may save, print and display the available content solely for personal use. It is prohibited to publish, manage, sell, distribute, copy in whole or in part, transfer, process, store, republish, modify or otherwise reproduce, make copies in any form or otherwise exploit the Eshop or any part of its content or copies content displayed on the Eshop for any commercial purpose, without the written consent of the company. You may also not modify, translate, reconstruct or create derivative works using any software or accompanying documentation offered by the company or its licensors.

The trademarks/brand names appearing on this Website are the property of the respective legal owners and licensees of the trademarks. Any reference to a trademark or brand that appears on our online store is used solely to describe or identify the products sold and services offered. Such a reference in no case can be taken or interpreted as a confirmation that the specific products and services are supported by or connected to the Company in any other way than mentioned above. You may not extract and/or re-use parts of the content of the Website without our written consent. In particular, you may not use any data mining tools or similar data collection and extraction tools to extract any content (either once or multiple times) or reuse any material parts of this Website, without our express written consent.

4. Is it necessary to create an account in order to make a purchase?
It is not necessary to create a user account in order to make a purchase, as it is possible to purchase as a guest (fastbuy).

5. Creating a User Account
5.1. If you wish, you can create a User Account as follows:
Go to the home page in the field shown above and in the center
“My account”. By entering your e-mail address and pressing “REGISTER”, you request the creation of an account in the eshop. You will then receive a message from the company to your stated e-mail address that you have created an eshop account, with a link that takes you to the password change platform where you must set your personal password.

5.2. Your Data Management Panel: You canchoose whether you wish to receive reminders about products you have forgotten in your basket, as well as whether you wish to receive newsletters. You will also have at your disposal in your Account a tool for managing your choices for the processing of your personal data where you will be able to either give consent for communication or withdraw it (e.g. because you have already consented to receive communication or because we have a legitimate interest in contacting you due to a previous transaction with our company).
5.3. Correctness of submitted data: You are invited to enter your mandatory (and/or optional, if requested and desired) registration information during your registration. In case you make a purchase, you will then be asked to fill in and (save in your Account for your convenience in your next purchases if you wish) the information related to the pricing and/or delivery of the products (e.g. telephone, delivery address, billing information). However, any information you provide to us, whether through your Account or to complete your purchase through fastbuy, you warrant that it is absolutely correct, true, accurate and up-to-date and that you are providing it to us legally.
You can modify, update or correct the personal data stored in your account at any time, by logging into your account and specifically at the “LINK” “Manage / Change Data”. You can also delete your account and your data completely by following the procedure mentioned below. You can see more about the processing of your personal data in our eshop by our company in the Privacy Policy.
5.4. Legal obligation of the eshop to inform you about the progress of your order: The Company, based on consumer protection legislation, must send you updates in the context of the conclusion and execution of the distance sales contract (pre-contractual or post-contractual). . It is underlined that any update that will be carried out (in the context of fulfilling the company’s obligations from the sale – contractual or legal) to the e-mail address or other contact information that you have provided when creating an account or when making your purchases in the Eshop, will is considered valid even if it is not delivered to you due to an error in the information you entered and/or due to a technical or other failure of your server, and/or your telephone, and/or your telecommunications provider, and/or due to a change of your data (if you have not informed the company in time about this). In the event that the company’s contractual or legal obligations are not fulfilled in a timely and appropriate manner due to the use of untrue, incorrect or non-updated personal information that you declare, the Company bears no responsibility. In addition, you bear full and exclusive responsibility for any loss or damage caused to the Company due to untrue, incorrect or non-updated information declared by you.
5.5 Protection of account passwords: It is also necessary to create a secret login password for your Account which you will set yourself. With this code you will gain access to your Account whenever you wish. This code identifies you and you must always keep it secret and secure. You must absolutely avoid disclosing your password to any third party in order to prevent any unauthorized access and use, and you are fully and solely responsible for protecting the secret password you create and use to log into your account. You must also inform the company immediately if you have reason to believe that:
i) The secret password could or may have become known to a third party or
ii) There is a risk that your password may be used without your permission.
You are fully and solely responsible for any action (act or omission) that occurs through your account. The company disclaims any responsibility for damages resulting from the use of the account due to unauthorized access or use of your account, as long as you have not previously informed the company appropriately at the email address Support@kalos.gr In the event that you forget your password, you should to set a new password from scratch, as the password you set is encrypted and cannot be recovered.
5.6. Account Deletion: You can delete your account at any time freely and at will, from the account control panel <My Account> or by sending an email to support@kalos.gr, requesting the deletion of your account. After deactivating your Account, any of your personal data is removed, and any order data that needs to be retained for other purposes is kept anonymous or pseudonymized.
It is noted that the company may suspend your Account, in the event of a shutdown of the eshop, or that there are suspicions or complaints of illegal use of your Account or for any other reason related to this contractual relationship, and in general the company has the option refuse to sell products to you if you breach these terms. For all the above cases, you will be informed via a relevant email, to the email address you have registered.

6. Order submission and checkout
6.1. Product selection: Entering the online store, you can choose the product you are interested in by looking at the corresponding product category. By clicking on the product you are interested in, you can see a photo of the product, as well as its description and any instructions for use, as written based on the information provided by the product supplier. Since the description of the products only includes some main features, in case you have any question or need clarification about any product and more details, you can contact us or visit the physical store. Also, in case you are interested in a product, but it is shown as unavailable, you can ask us to inform you when the product will be available again by filling in your email.

6.2. Add to cart: You can add the products you select to your shopping cart by clicking on the corresponding “Add to cart” button. You have the possibility at any time to see details related to the contents of your basket (i.e. Products that you have chosen to buy in previous stages) and to be informed of their costs as well as shipping costs (temporary information). At the same time, you are given the possibility to modify the contents of the basket by deleting part or all of its contents or changing the quantities you have chosen.
6.3. Completion of product selection for order submission:
You are then taken to the next step required to complete your order submission. At this point you are invited to:
either create a user account (or log in if you already have an account),
or to complete the purchase as a guest – fastbuy (ie without creating a user account).
After filling in your information, you are asked to fill in:
a) the method of receipt, the recipient’s name and address, the recipient’s phone number and any comments regarding the shipment. By filling in the postal code, the cost of transport is also calculated. In case you submit your order while you are logged into your account, these details appear as pre-filled. Alternatively you can add a new address.
b) the billing details (if they are different from those of the shipment)
c) the document issued for your purchase is the receipt (no invoice is issued).
d) the shipping method
e) the method of payment (see below)
During this stage you will see a preview of the products and be informed of the total cost of the order (total price, shipping costs).
6.4. Completion of order and conclusion of purchase contract:
i) If you wish to purchase these products, you must first carefully read and accept these Terms and Conditions and then continue by pressing the “Complete Order” button with payment obligation. In this way, you enter into a contract for the purchase of the products you have chosen with the company. Upon completion of the purchase you will automatically receive an email informing you that we have received your order.
ii) The eshop is connected to the warehouse of the company – store through automated mechanisms to determine the immediate availability of a product. However, in the event that due to an error in the operation of the warehouse’s automated product availability control system, a product is ultimately unavailable, you will be informed by email or telephone about the cancellation of the order and our withdrawal from the purchase contract and you will be refunded the price you have already paid.
iii) The company takes all necessary measures to correctly list the prices on the products offered. However, it is possible that due to a technical error, there will be an error in the price, in which case you will be notified by email. Yourplease, in case you think that there is an obvious error in the price of a product, please inform us about it and refrain from buying it.
6.5. Notification of delivery to the carrier: You will be notified of the information you provided us with a new email when the product will be delivered to the courier company, which will also include the necessary information to track the delivery of the order from you. An automated message will be sent when your package arrives at the respective station (ELTA COURIER) in your area. The courier will contact you by phone so that you can jointly set the day and time of delivery of the order. If the courier does not find you at the stated shipping address to deliver your order, he will contact you a second time the next day to reschedule the delivery date and time. If it is still not possible to deliver the shipment, your order will remain at the offices of the courier company for 7 calendar days, from your first telephone update from the courier for parcels with a selected payment method of cash on delivery and 14 calendar days for all other payment methods, then it will be returned to the company.

7. What applies in relation to product prices?
7.1. The prices of the products listed in the Eshop are in euros and include value added tax (VAT). The prices listed in the eshop only apply to the products purchased exclusively from the online store and should not be confused with the listed prices of products in the company’s physical store (where there may be a different price). The prices shown do not include the additional required shipping charges, which are added and we inform you of them before completing the order. The company reserves the right at any time to change its commercial policy, in relation to delivery costs and shipping and payment methods, informing you before the conclusion of each purchase about what applies each time.

7.2. The company generally reserves the right, which you accept, to freely configure the prices of the products, to modify them and to change or withdraw the offers at any time by simple notification posted on its eshop. Although the company takes due care to ensure that all details, descriptions and prices shown on this Website are accurate, errors may occur. In any case, the company reserves the right to cancel the purchase, if the wrong price is found in a product after checking the correctness of the price listed in the eshop, while you must check the prices when they show a large deviation according to the above.

8. Payment methods: For the purchase of products through the Eshop, the prescribed payment methods are:
cash on delivery (cash only) upon delivery of the product, with an additional charge of 1.50 euros regardless of geographical or other restrictions,
by credit or debit card with
In case of payment of the price by credit or debit card, this can be done by Paypal. If you choose the credit card as the payment method, the process will be carried out and completed through Paypal (where you are subject to the terms of use and the privacy policy of paypal as well as its financial policy e.g. commission etc.) which according to its statement provides all the guarantees security of electronic payments. The payment information you submit yourself is collected and processed by the partner financial institution. The Company is also entitled to reject an order or withdraw from the sale at any time, if any problem is found or suspected to exist in relation to the card details. It goes without saying that you bear full and sole responsibility for the correct entry and completion of your card details in the payment system.
via bank deposit, to the company’s account, which you will find by selecting the payment method {Bank transfer}, all the available accounts are shown below. It is noted that in this case, the order will be prepared for shipment, after the deposit of the due amount.
via paypal (where you are subject to paypal’s terms of use and privacy policy as well as its financial policy e.g. commission etc.),
The company reserves the right to change the payment method and add or modify the procedures, without notice. For any change, regarding the payment methods, you will be informed by the website, before the conclusion of the respective contract.

9. Delivery of products
9.1. Courier company: The delivery of the orderwill be carried out through the courier company “ELTA COURIER/PORTA-PORTA”. The Company reserves the right to change its product delivery policy at any time, free of charge, by notifying you before entering into any contract and only for future contracts. It goes without saying that the Company reserves the right at any time to replace the courier company with which it cooperates.

9.2. Products can only be delivered within Greece. The deadline for the delivery of the products depends on the delivery address, as well as on the point in time when you submit your order (provided of course that it is confirmed).

Indicative and not limiting:

The estimated delivery time within the Prefecture of Corinthia (where the company is headquartered) is 1-3 working days from the day the order is placed.
The estimated delivery time to the rest of Greece is 1-3 working days from the day the order is placed.

It is noted that the above-mentioned delivery time may be modified in exceptional cases of force majeure or unforeseen circumstances, as well as due to increased volume and security measures (mainly due to measures to limit the spread of covid-19), etc.

9.3. Shipping costs and tracking: You will be informed of shipping costs when you place your order. If your entire basket contains products with a total value of more than 50.00 euros, shipping is free for deliveries within Greece. For purchases under 50.00 euros, shipping costs are 2.50 euros. After delivery to the courier company, a “tracking number” will also be sent to your email so that you can follow the progress of the delivery via a hyperlink to the courier’s website.

9.4. The Company is not responsible in case the employee of the courier company arrives, but it is not possible to deliver the product due to your absence. As mentioned in condition 6.6, the employee of the courier company, as soon as he receives the order from the company, will contact you by phone to set a day and time of delivery. If it is not possible to deliver the order on the agreed day and time, the employee of the courier company will contact you by phone a second time so that you can set a new day and time of delivery. If it is still not possible to deliver your order, you should either call the carrier or go to the courier company’s office to pick it up yourself (after consultation with them). Please note that your order will remain with the carrier for a period of seven (7) calendar days for cash on delivery and (14) for all other payment methods, from the carrier’s first communication with you. Then the product will be transported back to the company’s premises, your order will be canceled and the amount of money that may have already been paid by card, paypal or via bank deposit will be returned to you.

9.5. Collection of products: We will deliver the products to you or to any third party who presents himself at the place of delivery you have given us and who (person) represents to us that he is authorized by you to collect the products. In case you have paid by credit or debit card, paypal, or bank deposit, you may be asked by the courier to show your identification details. In any case, you are responsible for checking the products upon delivery and informing us immediately in case of any error.

9.6. Disclaimer in relation to delivery arrangements: The company cannot guarantee the proper and timely delivery of the products to you, in cases of unforeseen weather conditions, strikes, etc. Please note that the delivery date of the products may be changed due to force majeure or fortuitous events and generally events that escape the influence and control of the Company. You can monitor the progress of the delivery as mentioned in article 9, while we will take care, in cases where this is possible, to inform you of any delay in the delivery of your order, in particular due to incidents of force majeure or fortuitous events or other impossibility.

10. Withdrawal from the contract – conditions
10.1. Based on the law, you have the right to withdraw from this contract if you are a consumer, i.e. a natural person who acts for reasons that do not fall within your commercial, business, craft or independent professional activity, without giving any explanation with the subject to the terms of article 11 below, by notifying the company within 14 daysdays since you acquired physical possession of the goods.

It is noted that the withdrawal does not apply in the case of legal entities.

In order to exercise the right of withdrawal, you must inform the company by any reasonable means of your decision to withdraw from the sales contract within 14 calendar days including a clear statement of withdrawal. Indicative and not limiting:

– by sending a letter by post or courier

– by sending an email to the address: Info@kalos.gr

In case of sending the withdrawal statement by e-mail, the company will send you a confirmation of receipt of your withdrawal. However, based on the law, you yourself bear the obligation to prove the exercise of the right of withdrawal and return of the products as defined below.

10.2. Your obligations for the return of the product in the context of the withdrawal:

For the exercise of withdrawal to be legal, you must inform the company as above within 14 calendar days of receiving the product and return the product no later than 14 calendar days from the notification of the exercise of withdrawal.
You must send back the products to the following details:
BEAUTY CENTER KALOS
ARGYRO & ELEFTHERIA KALOU O.E
COSMETICS-LEATHER-ACCESSORIES
CLOSED 30-KIATO-20200
VAT number: 999170321
DOY: CORINTH
TEL: 2742028580
You will bear the cost of returning the goods. The cost depends on the price list of the courier company you choose.
For a return to be accepted the product must (cumulatively):

be in the condition received,
if its original packaging has been opened, it must be intact, without damage or tears and be returned together with the product,
to be complete
to bring with him all the documents that accompanied the product (e.g. labels, tags, warranty form, instructions for use, etc.)
to bring all the accessories and additional benefits that accompanied its sale,
especially for cosmetics, which you recognize as perishable and perishable products, the packaging of the products should not have been opened or unsealed, the product should not be soiled or damaged, the product should not have exceeded the expiry date , as well as not having exceeded the date until which it can be used under appropriate conditions (see also article 11 in more detail)
not fall within the products excluded under Article 11 below.
10.3. Consequences of withdrawal

a) If you legally withdraw, the company will refund the amount paid by you without undue delay. However, the company may delay the refund if it does not receive the products back or a receipt for their return. In the event that the order concerned several products and only a part of them is returned or only a part meets the conditions of article 10 and 11, it is understood that the money that will be returned will correspond to the part of the products that was duly returned. It is also understood that the money that will be refunded to you will include the shipping and cash on delivery costs that you paid when you made your purchase. However, you will be charged with the cost of returning the products. The cost depends on the price list of the courier company you choose.

b) The company will refund the price paid by you, either by returning the amount to your credit card or PayPal account if you have paid by this means, or by depositing the money into a bank account that you will indicate to us, if you have paid by cash on delivery or via bank deposit. To this end, you should fill in the IBAN number of the bank account to which you want the refund to be deposited in the withdrawal form. You must provide correct information to the company, which in any case is released from the obligation, as long as it pays to the number you stated.

11. Are there products for which I cannot exercise the right of withdrawal?
You do not have the right to withdraw from the product order, for items that cannot be returned for health or safety reasons. Below is a list of products for which returns are not accepted:
Eyeliners, Mascara
LipGloss
Eyebrow mascara
Varnishes (and Varnish Bases, Nail TopCoats, Nail Treatments)
Tweezers
Hand files
Nail clippers
Nail clippers
Rasps
Trimming scissors
Eye Pencils
Lip Pencils
Eyebrow pencils
Root Dye Products
Deodorants
Sets / Shaving Tools – epilators
Oral hygiene products
It is noted that the above products cannot be returned if the tape(s) has been removed
cave or special gelatin protection of the product, or the packaging has been torn or altered, as detailed in condition 10.2. However, if the above products do not have security tape/s, or a special protective gel, these products are not returned anyway, as it is not possible for the company to verify any use of the product.

12. Where can I contact if I have a question regarding a purchase or a product I bought?
You can contact the customer service center maintained by the Company on the phone 27420-28580, Monday – Saturday (09:00 14:00).

13. What is the company’s responsibility from the sale and what happens if I buy products with real defects or a lack of agreed properties?
13.1. The company bears the responsibility of fulfilling the sale according to the provisions of the Commercial Code, as well as those specifically specified in this contract and in the law on distance contracts and consumer protection. It shall not be liable for any direct, indirect, special, incidental, consequential or lost profits of the buyer, nor for damage to the buyer’s reputation, customership or reputation, or for the cost of providing substitute products and services, arising from or related to the sales contracts drawn up in this eshop or from the use, inability to use or operation or failures of this Website. Also, it is not responsible in the event that you are entitled to a refund of part or all of the price for any delay of the cooperating payment service providers in executing the relevant order that the company has given on time. The company does not guarantee that the pages, services, options, contents, prices, descriptions and availability of products will be provided without interruption and without errors.

13.2. The company demonstrates due diligence so that the photos of the products displayed on the Eshop as well as any videos posted on the Eshop reflect the actual condition of the products as far as possible. In any case, however, you accept that the products shown in the photos and videos may differ from the actual condition, shape, size, coloring and general image of the products sold by the Eshop. The company is not responsible in case of deviation of the photographic representation of the product or its representation in video from its actual image. The company does not guarantee the accuracy or reliability of any information or content about any products, software or advertisements included in the Eshop.

13.3. The Company makes every reasonable effort in order to deliver the product you ordered which will have the agreed properties and without actual defects in accordance with article 534 of the Civil Code. However, in the rare event that you receive a product with defects or if any other problem arises, you should immediately contact the company as follows, i.e. by email at Info@kalos.gr or by phone at 2742028580, in order to discuss this issue and exercise your rights. In any case, it is pointed out that the description of the ingredients of the products and in general the information included in the indications on the products, as well as the production and expiration dates thereof, is made by the suppliers themselves, whose details are written on the product and that the Company does not owe and is not in a position to check nor is it responsible for the truth or accuracy of these.

13.4. In any case, you have the rights provided for in article 5 of Law 2251/94 on consumer protection and in articles 534 et seq. of the Civil Code. If it is indeed a defective product or a product that lacks the agreed properties and if you inform us within the time period provided by the guarantee or by the AK, then in this case we will agree on the way in which it can be corrected or possibly replaced with another, unless such action is impossible or requires disproportionate costs. In any case of our liability for an actual defect or lack of contractual quality, you, in addition to the above right, are entitled at your option to request a price reduction or to withdraw from the contract unless it is an immaterial actual defect.

14. What guarantees are given for the products?
The guarantees are provided by the manufacturers themselves or the agents (importers) of the products at their own risk. It is emphasized that in addition to the guarantees provided by manufacturers or agents (importers), the Company does not provide its own guarantee or its extension. For the period of validity of the guarantee under the conditions provided by each manufacturer, you must also present it sale of the product, otherwise it is not possible to provide the guarantee. The company is not responsible in relation to the compliance of manufacturers and importers with their obligations imposed by law in relation to guarantees. It should be noted that the warranty period is proven exclusively from the date of the proof of purchase of the product, while in the event of its loss it is not possible to invoke the warranty.

15. What is the company’s responsibility beyond the sale?
15.1. The company and its partners make every effort, within the framework of the technological control they carry out at regular intervals, so that the services, content and transactions are carried out seamlessly and without interruption and that the high level of security it has is maintained. However, it is not responsible in the event that for any reason, including negligence, the operation of the Eshop is interrupted or access to it becomes difficult and/or impossible, or if, despite the observed security measures, “viruses” or other harmful software are detected and transmitted to the terminals of the users/visitors, or if unauthorized third parties interfere in any way with the content and operation of the Eshop, making it difficult to use it or causing problems in its proper operation or intercepting information concerning users’ personal data. It is also not responsible in the event of interruption of access to the Eshop for reasons beyond our control, as well as for reasons due to technical or other network failure, accidental events or force majeure.

15.2. The Company is not responsible for any loss or damage that may be caused by a denial-of-service attack, viruses or other technologically harmful material, which may infect your hardware, software, data or other proprietary material due to the use of this Website or downloading any material posted on this or any Website linked to it.

15.3. The entire content of the Website is provided “as is” without conditions or other guarantees for its accuracy or for the suitability for the use or for the purpose intended for the products to be made available. Consequently, access to the Website is solely at the visitor’s risk. In addition to the express terms mentioned in these terms, to the maximum extent permitted by the Law, the company does not bear any obligations and guarantees that it has not expressly assumed itself.

15.4. For any other possible damage arising from the use or navigation of the Eshop, the company disclaims all liability for collateral, contingent and indirect damages or for lost profit, which include unrealized profits, loss of data, business interruption, damage to reputation or the reputation or for the cost of purchasing substitute products or any other damage, regardless of nature, that could arise from the use of the Websites and/or its Applications or their content or from the inability to use the Websites/Applications, the inability to participate in any tender or offer and/or the inability to purchase or ship any object or product related to its Websites and Applications, regardless of whether these damages could be foreseen or arise in the context of the contract, the transaction, from the products displayed on the Eshop, tortious or negligent, based on applicable law or otherwise way. In any case, however, and as long as any damage is due to the proven fault of the company, the latter is only responsible for covering any positive damage of the injured party that is proven to originate from and is directly related to the damaging event and its culpable act or omission. In case of negligence any damage is limited to the amount of the value of the product sold.

16. Permissions to access the Website – Restrictions on access and use of the Website/eshop
16.1. You are granted a non-exclusive license to access and make personal use of the Eshop for the purposes specifically set forth in these Terms and Conditions. This license does not imply in any case a license to download or modify the Eshop or any part of it, which is only permissible with the written permission of the Company. The access license granted to you does not permit any resale or commercial use, reproduction, reproduction, copying, transmission, communication, distribution, modification or sublicense or other exploitation of the Eshop or its content, any collection and use of any catalogs , product descriptions or photos, any derivative use of the Eshop or its content, any downloading or copying of account information for the benefit of another merchant or any use of data mining tools, or data collection and extraction tools. It is prohibited to use or otherwise exploit the Eshop and its content for professional or commercial purposes in any way. In addition, all trademarks displayed on the Eshop are duly protected by law.

16.2. It is forbidden to obstruct the operation of the website and the online store and to replace or modify its content (images, photos, texts and others). It is forbidden to commit or facilitate criminal acts in any way, the transmission of viruses of any type, as well as any action in general that may lead to an unacceptable or extensive burden on the operation of the website and the online store. You must comply with your confidentiality obligations and you must refrain from any use of the website in an illegal, offensive, vulgar or obscene manner.

16.3. In addition, you must not destroy data, cause inconvenience to other users, infringe the proprietary rights of third parties, send unsolicited advertising or promotional material, commonly known as “spam”, or attempt to affect the performance or functionality of any features of the Website or features accessed through the Website. Violation of this provision constitutes a criminal offense under Greek law. We inform you that the Company will notify any such violation that may come to its attention to the competent authorities. In addition, it will notify the Authorities of any information that will be requested in accordance with the conditions of the law.

16.4 The use of the website is done by you under your full and exclusive responsibility. The connection to the Eshop is made under these Terms and Conditions by your own means and through companies and providers selected by you.

16.5. In any case, the user of the website is solely responsible for any damage that may be caused to the Company by wrongful or unfair use of the website itself or the products and services available through it. You agree to indemnify, defend and hold Company harmless from any third party claim, liability, damages and/or costs (including, without limitation, attorneys’ fees) arising out of or in connection with your use of the Site or your violation of your part of the Terms and Conditions. In any case, you must inform the company immediately at the email address Info@kalos.gr, if it comes to your attention or you have reasonable suspicions or indications that you yourself have made or have made (even through your negligence) any illegal or non-contractual use of Website in order for the company to be able to take the necessary measures to limit any damage.

16.6. Connecting to our Website is only permitted if you act in a fair and legal manner, and refrain from any action that causes damage to the Company, or unfair exploitation of it. The company reserves the right to remove the connection permission without reason, without compensation and without prior notice to the customer.

17. Ability to interact with social media or other publicly available pages.

The Website provides the option to interact with social media (Facebook, Instagram, etc.). These may allow access and/or login to your social network accounts. The company does not keep under its control the social network services and your profiles in them. Therefore the company cannot set rules for how your personal information is used on these services or change your privacy settings on these services. Before using any such feature available on our Website, we recommend that you read all policies and information about the respective social media services to better inform yourself about their privacy policies. The company is not responsible for any actions or omissions of any social networking service provider or for your use of the features included in their platform. For any issue arising out of or in connection with the use of social media, the user must address them directly and not the company.

18. Security of Transactions
The company takes all necessary measures to ensure the privacy of personal data and transactions.
The online store uses the SSL (Secure Sockets Layer) security protocol for transactions, which is the most secure platform for online commercial transactions.
The SSL protocol encrypts all personal e.g
information, credit card number, name and address, so that they cannot be read or changed in transit over the Internet. The SSL (Secure Sockets Layer) protocol is the global standard for certifying websites to web users and for encrypting data between web users and web servers.
All information sent with the SSL protocol is protected by a special function that automatically checks if the data has been changed during the transfer.

19. Applicable Law and Jurisdiction

19.1. These terms are governed by and construed in accordance with the laws of Greece. Competent for the resolution of any dispute from now on regarding the existence, interpretation, execution or the violation of the sales contract between the company “ARGYRO KE ELFTHERIA KALOU OE” and the buyer are determined exclusively by the Courts of Corinth in accordance with Greek law.

19.2. Pursuant to Directive 2013/11/EC, which was incorporated in Greece with Decree-Law 70330/2015, the possibility of electronic resolution of consumer disputes with the Alternative Dispute Resolution process (ADR) throughout the European Union is now provided for. If the customer has the status of a consumer (i.e. a natural person acting in a non-professional capacity) and has any problem with a purchase made from our Website, he can initiate the ADR procedure through the single EU-wide platform for electronic dispute resolution (platform ODR) available at https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage.

It is pointed out that a necessary condition for the consumer to apply to the Alternative Dispute Resolution process is to have previously communicated his problem to us at the email address Info@kalos.gr or by phone at 27420-28580, in order to find a solution. The ADR process is, by law, non-binding for the parties who can withdraw from it at any time. The consumer can contact the above-mentioned AED body in order to guide him throughout the process of submitting and processing his complaint.

20. All terms hereof are material. In the event that any term herein, or its application under any circumstances, is declared by a competent court or authority to be invalid or unenforceable, the remaining terms, as well as the above term as it applies in other cases, remain in force in any case.
21. The company reserves the right to modify, including these terms, prices and product descriptions, or to temporarily or permanently discontinue all or part of this without notice to users.
22. Any delay by the parties in exercising part or all of the rights deriving from these terms (except in cases where specific deadlines are defined, e.g. withdrawal) does not result in a weakening or waiver of the right in question which can be exercised at any time in at a later stage and at the reasonable discretion of the beneficiary.
The headings contained in these Terms and Conditions are for reference only and shall not affect their meaning or interpretation.